frequently asked questions
Does Donna take private cooking classes and is she available to speak at events?
Due to Donna’s hectic schedule, she is unable to take private cooking classes and can make only very few public appearances. If you would like to contact the donna hay team in regard to a professional event, please do so by contacting us at firstname.lastname@example.org
Is there a list of substitutions?
At donna hay magazine we only test recipes as they appear in the magazine. As such, we are not comfortable suggesting substitutions as we have not tested the recipes with any other variations and cannot guarantee a perfect result.
Does Donna have any gluten-free recipes?
Many of the recipes in donna hay magazine and Fresh + Light magazine are suitable for people with gluten-intolerances, search our gluten-free tag on donnahay.com to see our current recipes.
When Donna’s recipes call for butter, what type of butter is required?
All donna hay recipes use unsalted butter, unless otherwise specified.
Do you still print the recipe index?
Unfortunately the cumulative recipe index is no longer in print, however each issue has its own recipe index and you can find an electronic version of the most up-to-date recipe index here. Although you have the option to print this index, we do ask that you consider the environment before doing so, as it is a very large document.
Are the oven temperatures given in Donna’s recipes for fan-forced ovens?
All recipes tested for donna hay magazine, Donna’s books and Donna’s newspaper columns are done so using fan-forced ovens. If your oven is not fan-forced, you may need to increase the temperature slightly as fan-forced ovens tend to get hotter, faster.
Is there a DVD of Donna’s television series fast, fresh, simple?
Yes, you can buy the fast, fresh simple on our online store here.
How do I find the recipes from the television series, fast, fresh, simple?
All the recipes from Donna’s television show, fast, fresh, simple., are in her best-selling book of the same name, available from all good bookstores and donnahay.com.
the donna hay general store
Is there an online store?
There certainly is, click here to begin shopping.
Is Donna opening another store?
There are no plans for Donna to open another store, but we are continually expanding our online store, where you can buy all Donna’s beautiful products. Visit donnahay.com to start shopping.
I live overseas, why can’t I buy Donna’s food range online?
We aim for everyone to experience our products in the best way possible and, as we cannot guarantee the condition in which our perishables will arrive to our international customers after a long journey, we prefer not to send them.
I have a question about my order, who do I contact?
If you’d like to enquire about your order, please contact our warehouse directly by calling +61 2 9525 6483 or email: email@example.com
Does the online store ship internationally?
Yes, the online store ships most products (excluding food items) internationally. Please click here to view our shipping information.